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Shipping & Returns

Shipping Policy

At byLUDO eco-tech, we want to make sure our customers receive their upcycled jewelry in a timely and safe manner. We offer free shipping on all orders over $50 within the United States. For orders under $50, shipping costs will be calculated at checkout based on the weight and destination of the package. We use eco-friendly packaging materials to minimize our impact on the environment.
I'm the second paragraph in our shipping policy section. We typically process orders within 1-2 business days, and shipping times vary depending on the destination. Once your order has shipped, you will receive a tracking number via email so you can follow your package's journey. If you have any questions about your order or shipping, please don't hesitate to contact us.

Return & Exchange Policy

We want you to be completely satisfied with your byLUDO eco-tech purchase. If for any reason you are not happy with your jewelry, we accept returns and exchanges within 14 days of delivery. To initiate a return or exchange, please contact us with your order number and reason for return. We will provide further instructions on how to proceed. Please note that the customer is responsible for return shipping costs unless the item received was damaged or defective.
I'm the second paragraph in our return & exchange policy. If you have any questions or concerns about our policies or the quality of our products, please don't hesitate to reach out to us. We are committed to providing exceptional customer service and ensuring that our customers are happy with their byLUDO eco-tech experience.

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